Support
Cyclr support
Help with tracking, exports, Apple Watch, and general questions.
Contact
For support requests, email info@tomgolbach.de. Please include your device, iOS version, and a short description of the issue.
Help
What this support page covers.
FAQ
Short answers to common questions.
Do I need an account?
No. Cyclr works without registration.
Does tracking work offline?
Yes. GPS tracking works offline. Map tiles load when a connection is available.
Which exports are available?
GPX export and share-card export are available per ride directly in the app.
What helps with Watch or sync issues?
Please check that the Watch app is installed and that your iPhone and Apple Watch are connected. If the issue persists, send the details by email.