Support
KistenRadar support
Help with boxes, QR labels, search, scan, export, and KistenRadar Plus.
Contact
For support requests, please include your device, iOS version, app version, and a short description of the issue.
Help
What this support page covers.
FAQ
Short answers to common questions.
Do I need an account?
No. KistenRadar works without registration and without a custom cloud account.
Where does my data stay?
Boxes, items, locations, notes, and photos are stored locally in the app. Apple backups depend on your iOS and iCloud settings.
How do QR labels work?
KistenRadar generates QR codes locally and can show, share, or print labels through iOS.
What does KistenRadar Plus unlock?
KistenRadar Plus unlocks productive features such as additional boxes, printing, export, and more write actions. Existing boxes remain readable, searchable, and scannable.
What helps with scan issues?
Use good lighting, keep the full QR code inside the camera view, and allow camera access in iOS. KistenRadar QR codes contain the box short code.
Can I export my inventory?
Yes. CSV and PDF export use local file generation and the iOS share sheet.